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Shopping with Us
At PowerDirect.co.uk, we're committed to you, our customers - we want you to enjoy shopping with us, and will always do everything we can to ensure it's a pleasure, not a chore. Whether you're
shopping for household appliances, looking to treat yourself with one of the latest HD LED televisions, or searching for the perfect gift for someone special, we're here for you. And to offer the best
possible shopping experience for everyone, we have 4 ways to shop - find the one just right for you below.
Shop Online for the Best Deals
All our products across every range in one easy-to-access shop - whether you're looking for something specific, or just want to have a 'wander' round (without the legwork!), visiting us online takes
the effort out of shopping.
We've worked hard to ensure our website is as friendly as possible - from the moment you step onto our virtual welcome mat, you'll find everything you need with just a few clicks of your mouse.
There is also no need to worry about privacy, the little padlock symbol on your browser lets you know that all personal details and any confidential information are encrypted before being sent from
your computer to ours, so only we can see them.
For items marked as "in stock", we can deliver to most UK addresses normally within 3 – 7 working days (subject to stock availability). Check out our home delivery pages for further details of your
choice of delivery options.
SHOP BY PHONE 08444 818 820
All our products are available to order over the phone with our sales team.
Simply call our friendly Sales Team on 08444 818 820 with your choice of product including the brand and model code. Our sales team will be happy to help you place your order and book a
Our phone lines are available:
Monday – Friday: 8.00am - 6.00pm
Saturday : 9.00am – 5.00pm
Sunday: 10.00am - 4.00pm
CLICK & COLLECT
Now you can have the best of both worlds – the choice and low prices of shopping online and the convenience of not having to stay in and wait around for your item to be delivered.
Simply select “Click & Collect” during checkout and choose one of our conveniently located Electrical Superstores where you would like to collect your order from. All our stores are open 7 Days a
week – and conveniently located near the M1 and M62 including easy access major road networks.
SHOP INSTORE – We are open 7 Days a week
Come and meet PowerDirect in person at one of our 3 Electrical Superstores in Wetherby, Doncaster and Leeds. Our friendly sales staff are eager to welcome you, but won't 'pounce' the
moment you walk through our doors. Our staff are knowledgeable about all of our products and we are always on hand, happy to answer your queries and help you choose the best product for you,
or just talk through your options. Inside all our stores, you'll find the most popular models on display – so you can check out the products before making your purchase.
WETHERBY: Power Electrical Superstore
Thorp Arch Retail Park, Wetherby, LS23 7FE
Open: Mon – Sat 9am – 5pm, Sun 10:30am – 4:30pm
DONCASTER: Power Electrical Superstore
Danum Retail Park, York Road, Doncaster, DN5 8AS
Open: Mon – Weds 9am – 6pm, Thurs - Fri 9am - 8pm, Saturday 9am - 6pm, Sun 10am – 4pm
LEEDS: Power Direct Retail Warehouse
Unit 8, Overland Park, Gelderd Road, Leeds LS27 7FE
Open: Mon - Fri 8am - 5pm
Sat 9am - 5pm, Sun 10am - 4pm
We are able to supply almost all products from all the major brands of Kitchen Appliances and Consumer Electronics. We list stock availability against all products on the main product page and
you will see further information when you click on the "i" next to the availability message.
In Stock - these items are available for immediate shipping and are either in stock at our main distribution centre or at our suppliers. Most items are dispatched with a national parcel carrier and will
normally be delivered to your door within 3 - 5 working days.Major Kitchen Appliances and Large Screen Televisions are delivered by one of our specialist delivery companies and can take 5 - 7
working days to deliver.
Special Orders - Special Orders are items which we do not carry in stock and are are specially ordered for you from our suppliers upon receipt of your order. Subject to stock availability at our
suppliers, most special orders will be dispatched within 7 - 14 working days from placing your order.
We will keep you notified of the progress of your order (by email) and keep you informed should there be any unforeseen delays in supply of your order.
You can cancel your order for "Special Order" items at anytime before they have been dispatched by us or by our suppliers.
We aim to complete ALL orders within a maximum of 30 days from order (subject to availability)
If we are unable to complete your order and dispatch goods within 30 days, we will offer to cancel your order and refund your card immediately unless you tell us that you are happy to wait.
Product Images and Specifications
We take all reasonable precautions and care to ensure that the product information, descriptions, colour and specifications listed on this website are accurate and up to date.
Please note that all images we display on the website are for illustration purposes only and the actual goods supplied may differ from the image displayed and may not include all the accessories
shown in the picture unless stated specifically in the specification of the goods. Colour displayed as an image on screen may vary from the actual colour of the product.
All products we supply have a unique manufacturer's model number and we recommend that you check full details of the product on the manufacturer's website or elsewhere for full details and
specifications before placing your order.
Third Party Websites
We take all reasonable precautions and care to ensure that all prices on other websites ie. price comparison websites are correct at all times. Unfortunately from time to time there may be
instances where a thrid party website is showing the item to be priced incorrectly or in stock. Please ensure you visit www.powerdirect.co.uk for all correct information.
Changes / Amendments to Your Order
In most circumstances it’s not possible to make changes to your order once you have placed it. If you would like to add additional products to your order, simply place a new order for these items.
If you need to make changes to your delivery address or delivery instructions, please contact our Sales Team on 08444 818 820 quoting your order number.
Unfortunately we are unable to make any changes to your order (including cancellation) once the goods have been dispatched for delivery either by us or our suppliers.
If you have simply changed your mind, you can cancel an order for a full refund before the goods have been dispatched by us or our suppliers, simply contact our Sales Team on 08444 818820
who will be happy to assist with your request.
We are unable to cancel your order once goods have been picked and dispatched by Ourselves or our Suppliers.